Privacy Policy

Introduction:

Ocean Frozen Fruit (hereinafter referred to as "Ocean789," "we," "our," or "us") is committed to protecting the privacy and personal data of our customers. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal information in compliance with Thailand's Personal Data Protection Act (PDPA) and other applicable laws in Asia.

1. Collection of Personal Information:

We collect personal information that is necessary for the operation of our business and to provide our products and services. This may include, but is not limited to:

Name
Contact information (address, email, phone number)
Payment information
Order history
Feedback and reviews

2. Use of Personal Information:

The personal information we collect may be used for the following purposes:

To process and fulfill orders
To communicate with customers regarding orders, products, and services
To improve our products, services, and customer experience
To comply with legal obligations and regulations
To send promotional materials and updates with customer consent

3. Disclosure of Personal Information:

We do not sell, trade, or otherwise transfer personal information to third parties without consent, except in the following circumstances:

To trusted service providers who assist in operating our business and servicing customers, provided they agree to keep this information confidential
To comply with legal requirements or respond to lawful requests by public authorities

4. Security of Personal Information:

We implement a variety of security measures to ensure the protection of personal information. This includes the use of secure servers, encryption, and access controls. Despite these measures, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Retention of Personal Information:

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Rights of Data Subjects:

Customers have the right to:

Access their personal information
Correct or update inaccurate information
Request the deletion of their personal information
Object to or restrict the processing of their personal information
Withdraw consent for the use of their personal information at any time

7. Contact Information:

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us at:

Email: sarawuthemachai@gmail.com
Address: 26/5 M9. Salaeng, Chanthaburi, Chanthaburi 22000 Thailand
Phone: +66 84-989-2565

8. Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify customers of any significant changes by posting the updated policy on our website.

Updated: 26 November 2024